New London Electric Inc.

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Customer Testimonials

Find out what people are saying about our work:



Right from the initial visit to estimate services, Tom was extremely professional, advising me on the best way to do the job, even talking me out of services I didn't need. He took the time to understand what I wanted and then tailored his services to meet my needs.

Josie and Tom were very responsive and scheduling the work was very easy. Besides providing the best quote, Tom, TJ, and team were on-time, on-budget and took the steps to make sure that all services rendered were to our satisfaction.

I would highly recommend anyone looking to get electrical work done to call New London, you will be happily surprised at the level of service and competitive rates.

A K

Avondale, PA



New London Electric did a great job installing my new flat screen tv-electric and HDMI cables run from the basement-no drywall repair needed! TJ was polite, cleaned up and stayed to make sure all was in working order. Very satisfied with all work done!

B B



We bought a Generac whole home generator summer 2015, due the number of power outages in Chester County. The Generac works as advertised, comes on within seconds of power outage. While it's not silent, the noise is minimal in comparison a gas operated generator. The system check comes on weekly to let you know the unit is working. We could not be more pleased.

More importantly, New London Electric was an excellent choice. Family owned and operated, Tom was great at explaining the unit, process and the many options we had to choose from. I appreciated his professionalism, knowledge and it was clear that he wanted us to choose just enough to met our needs. There was no heavy sell for more than we needed. Install was seamless and Tom's son was as professional as his dad. I felt safe with them in my home, they left no work for me to do later. Not only would I recommend New London Electric for this service, I will call them when we have any electrical needs.

S H



We are so pleased that New London Electric was able to help us when we sought options for a Generac generator. Tom, TJ and his team were exceptional in all levels - from the quote to the last detail of installation. The test run the next day went off exactly as promised and when the power went out unexpectedly two days later from high winds, (like it does out here all the time), our generator went on immediately!

Tom, his wife Josie, TJ and his other employee were all so friendly, helpful with details and professional. Most of all, his honesty, high standards and integrity are commendable. We will certainly plan on using Tom and his team again for future electrical needs from New London Electric. We are indeed grateful to have found such an exceptional and professional electrician.

B P & L P

Avondale, PA



We are so pleased with everything they did for us. They are the best! We will use them again and again. Thank you very much for a tremendous job!

M L



Thanks to New London Electric we have a common-sense, cost effective back-up power solution that will keep us safe and comfortable for years to come. Our approach features a propane-fueled portable generator and manual transfer switch powering our priority circuits for all of the essentials and most of the nice-to-haves at less than 20% of the price of a whole-house back-up generator.

During Tom O'Neill's consult visit, we discussed various options. He was generous with his advice and experience and provided a few suggestions I had not even considered. This resulted in more convenience and functionality than I expected at no additional cost. Within a day, Tom forwarded me a reasonable quote for the services we discussed.

On installation day, TJ and Chuck arrived at the appointed hour totally prepared for the work at hand. They worked skillfully and neatly, cleaning up as they progressed and seamlessly meshing with the constraints of my work at home schedule. They were easy to have around and completed the work more quickly than I had expected. When finished, TJ ran me through a practice drill for a complete power outage. He answered all of my questions knowledgeably and left me confident that I could perform the required transfer processes without issue.

I would wholeheartedly recommend New London Electric for any electrical needs. They will perform as promised without the up-sell, stress or drama.

S M

Lincoln University, PA



We have had New London Electric do two electrical projects over the past few years. They installed a few ceiling fans, fixed a few light issues, and installed electrical outlets. Both times, very pleased with the overall experiences. They were very quick to respond and provide cost estimates with options for us to select. If we had questions, they explained their thought process without making us feel silly or stupid for asking the questions. While in the house, they were obviously concerned with their cleanliness and to not interfere with our activities. There were a few unforeseen changes that occurred during their work. They quickly came up with different approaches and thoroughly discussed their reasoning with us before implementing.

Overall, we would not hesitate to use them again and highly recommend them to anyone. Thank you Tom and TJ for all of your help!

K J & C J



Thank you for your excellent work last week. We are very pleased with the quality and professionalism of the upgrade. It fully meets our expectations and we will be sure to recommend you to our friends and neighbors and to use you again in the future. The Inspector came on Tuesday and blessed the installation.

Thank you again. Please pass on our thanks to the others involved.

D J & P J



Thank you so much for the installation of the generator. We are very pleased with the generator and most of all, your skill, work and help through the entire process. You were extremely helpful in working with Denny Electric and getting us up and running so quickly.

It was great to meet TJ, he did a great job explaining the process the morning of the installation. Thanks as well to the other worker who was also on site I did not get to meet him. We would love to continue to have you provide any electrical services for our house in the future.

D R & C R

Avondale, PA



You will be glad to hear that the two Generac 20kW Air-cooled, Automatic Standby Generators you installed for us in the fall of 2011 for the house and barn, worked exceptionally well and we were never without power during the PECO outage over the three days. We had heat, hot water, power for lighting, and the operation of the stove and two fridges were never a concern. Our Comcast service including TV, Internet and Telephone were out for three days and came back on Friday Feb 7th at 3AM. We are very glad that we made the decision in September, 2011 to engage New London Electric to install these two generators for us at our home on Kennett Pike, Chadds Ford.

G H

Chadds Ford, PA



We are very happy with the services that were provided in our home. Tom arrived on time, brought the needed equipment, and made sure to protect our floors and walls from the snowy elements outside that morning. Also, Tom was very personable and friendly, and gave us additional information about the general area. This was insightful and we appreciated it since we are new here from California. We do recommend New London Electric, and will call again when we need future work done.

A B

Kennett Square, PA



I wanted to personally thank you for the excellent work you provided on Thursday while installing the electric for our two upstairs ceiling fans and a downstairs foyer outlet. My husband told me how impressed he was with your honesty and professionalism. When I returned home from work I too was very impressed with your excellent work. I am very happy that my friend recommended you to us. It is such a pleasure to work with local folks who are honest and take pride in their work.

Thank you! We will be sure to recommend you to others, and come to you if we have electrical needs in the future.

J M

Avondale, PA



My wife suggested we get a generator installed after the power outage caused by super storm Sandy. It was not too long of an outage, but we agreed we were probably going to have more of them in the future and more often as well. Having lived in Chadds Ford for since 1987 we are used to losing power. Sometimes a strong wind is enough to cause an outage and we have had a few lasting three days. So, long story short, I did my online research and decided on a Generac.

I Googled for someone local to install the generator and landed on New London Electric's website. I called and talked with Tom O'Neill who was experienced with Generac and very knowledgeable. I made an appointment for him to come out and take a look at our situation. He arrived on time, said he would have no problems with the installaion and he emailed me his quote the next day for a 17Kw Generac which he said was enough to run everything in the house except our heat pump and oven. I asked him a few questions and he gave me straightforward answered. His price being competitive, and as I prefer dealing with local businesses as opposed to big box stores, I gave him the go ahead.

The installation turned out to be a two step process. Tom and his son T.J. came out and installed the Generac outside, ran wires into our basement and mounted the Generac switch box on the wall next to our breaker panels. They had to move a lot of junk around in the basement, but they didn't complain. They did a superb job, totally professional. Then after Taylor Oil & Propane in Kennett hooked up our propane tank to the Generac, T.J. came back and finished the installation in about 4.5 hours. The generator test ran flawlessly. T.J. showed me how to switch on the generator should the automatic switch fail and after cleaning up he was finished and we were in business.

Now, when the next power outage comes, we will be able to cook our meals, watch cable TV, take a hot shower and not worry about our food spoiling. And I can work from home as I do every day, running my own small business over the internet.

Tom, add me to your list of satisfied customers. I would recommend you to anyone who is thinking about having a Generac installed.

S F

Chadds Ford, PA



My wife and I have lived in Landenberg for over 25 years. We used the internet and phone book to find qualified electricians to do wiring for a basement home theatre, panel upgrade and generator installation. We had two other companies out before meeting Tom. We quickly realized we had been over thinking the project and over spending too.

Tom took the time to ask what we were trying to accomplish. We quickly found out we didn't need a new 300 amp panel, that installing new outlets and new ceiling lights weren't as high dollar as the others had quoted and most of all we didn't need a huge 20kw/$9K generator etc... Others sold us upgrades that we simply didn't need and Tom saved us a lot of uncessary expense.

Tom and TJ did all the work and did an excellent job. I highly recommend their quality work and most importantly their honesty and integrity. If we need anything else done electrical in our home, we'll be calling New London Electric. My name is on their reference list and anyone wanting to speak with me or my wife directly or would like to come to our home to see their work is welcome. Just ask Tom for our home number.

S M

Landenberg, PA



One of the best decisions I made when building my home was to have you install a Generac generator to service both the main house and the tenant house. As you know, figuring out how to connect the two places was a bit of a challenge, but that was no problem for you. Unfortunately, in my area the electricity goes off quite frequently, and when this happens, the generator comes on within a few minutes and I don't even know the electricity has gone off. You and TJ are truly exceptional--both of you are always prompt, courteous and professional, and it's nice to know that when I call, you are the one who answers the phone (not some machine). I can't thank you enough.

D K

Unionville, PA



New London Electric did a thorough analysis of my needs and installed a separate breaker panel dedicated to my new portable generator which will prevent me from ever dealing with the many inconveniences of being without power again. They even delivered the generator for me and left their workspace cleaner than it was to begin with. Now we have true peace of mind whenever a storm approaches.

D D

Kennett Square, PA



Twice we have used New London Electric for electrical projects around our home and have been very happy with the results. They performed the work in a very professional and competent manner and their rates were reasonable.

We highly recommend them and wouldn't hesitate to call on them again for any future electrical projects.

B P & K P

Landenberg, PA



In October of 2011, New London Electric Inc, completed the full installation of two 20 KW Generac generators on our property here in Chadds Ford, Pa. The installation included the purchase of the two Generators which New London supplied, all electric wiring work and the piping hook-up for Natural Gas.

The work was completed in a timely and efficient manner and I can highly recommend their work to any person or company considering a similar installation. Both generators came with a full 3-Year warranty and we have recently appointed New London Electric to be our electricians for the future. A satisfied customer is what counts. Thank you Tom O'Neill !

G H

Chadds Ford, PA



Thank you, Tom and TJ for a job well done! Not only did you do your work on a professional level, but you were more than willing to explain what you were doing, what needed to be done to keep everything up to code, and what other things might/could be done to better our home.

Tom and TJ were thorough with their work and cleaned up after their work was done.

I would highly recomment New London Electric for any electrical home improvement projects.

B

Newark, DE



The first time Tom O'Neill did electrical work for us was about 10 years ago when we first moved into our home. We hired a contractor to finish our basement and he contracted Tom to do the wiring. We were so impressed with the results that as the years have gone by, we have continued to hire him any time we need electrical work. He has done everything from adding outlets inside and outside the house, to wiring an awning to an outlet, to installing fans, lights and chandeliers. In particular, we asked him several years ago to install a large chandelier in our two-story entrance hallway.

This was quite a challenging job, or so we thought, but Tom and his son TJ were definitely up to it. They were well prepared for the job and completed it without a hitch. More recently, they installed a fan in the ceiling of our study. Since the ceiling was not previously wired for this, they found a way to pull the wires through without them showing and without tearing up the ceiling in order to gain access to the outlet.

Tom is a consummate professional. He is always there when he says he will be there and does what he says he will do in a timely manner.

I never worry about him working around the house if I cannot be home while the work is being done. He leaves everything as he found it. There is no cleaning up to do on my part!

We are always happy to recommend Tom to our friends and neighbors. He truly is an exceptional craftsman!

M & L M

Landenberg, PA



I want to start by saying what a tremendous job you did with the three rooms in my house. I have been looking for a great, reliable electrician for months now and have not been able to find one until now. I would highly recommend Tom and TJ O'Neill to anyone looking to have electrical work done in their home or business.

I called Tom O'Neill about a week ago, and from the first second of the conversation he made me feel comfortable trusting his word and workmanship. I explained how I needed three ceiling fans wired and installed in my townhouse, as I am explaining the setup, Tom was walking me through the entire process setting the expectations of the type of work they do. Tom and his son TJ did exactly what they said they were going to do, they said 8 am start time, they rang the door bell at 8 am, they covered all the furniture, and treated my house as if it were their own. They cleaned up like you never knew they were there, and the ceiling fans work perfect along with a speed control switch so I don't have to use the pull cords. In my book that is all you can ask for someone to tell you what they can do and deliver.

I am writing to tell you I didn't know Tom or his son TJ before today and didn't have a recommendation, but I read the testimonials on his website from other customers and that was enough for me. So as a fellow customer if you are looking for a great company that does great work, are extremely nice, and a very reasonable for the quality of work you receive call Tom O'Neill and he and his son TJ will do a tremendous job that you will definitely be satisfied with.

M F & J F

Kennett Square, PA



I am another satisfied customer of New London Electric. Tom O'Neill and his team installed various electrical elements in my farmhouse this winter, including lines to my car barn, lamposts, motions lights, whole-house surge protectors and interior dimmers. They even helped carry in my Christmas tree!

The service was fast, reasonable, and expertly done. If you want truly personalized electrical service that is done well, look no further than the O'Neills.

K J

Kennett Square, PA




Tom and his son, TJ, recently completed work in my home and I have to say I was very impressed with the entire experience. When I called New London Electric, Tom returned my call later that day to arrange a time to take care of my projects. Tom and his son arrived early in the morning and had the work completed and work areas cleaned within a few hours.

My wife and I recently purchased our "fixer-upper" and have had our moments of late contractors, shoddy work, unreliable schedules, etc. Needless to say, we always find it difficult to find someone in the trades who truly cares about their customers.

New London Electric now sets the standard for commitment, reliability, and quality workmanship. Tom took the time to explain what the problems were in my house and even called out other issues for me to consider updating. Tom is honest, friendly, and very focused on his customers. On top of everything, he's obviously a great electrician.

I plan to have more electrical work done in my home and am glad to have found at least one tradesman worthy of my business. I highly recommend Tom and New London Electric to anyone in need of a reputable electrician.

M B

Chadds Ford, PA



Thank you for your recent work, both installing the major electric circuit from the pole, and the several smaller - but just as important to us - needed upgrades, such as that one last recessed light that really makes the new kitchen work pop. We have come to rely on your help as we try to figure out where we need better lighting and where we might want to most conveniently locate new power outlets. The power surge protector has been a great comfort with all the lightning and power surges and outages. This must be the fourth or fifth time you have helped us here since we moved into our 33 year-old house eight or so years ago. You have really been a crucial asset as we have updated our home.

We appreciate your commitment to providing the best service in this area. It is rare to fine a professional contractor who arrives and finishes the work on time with no surprises. Your prices have always been competitive, and, more tellingly, it is always nice to have heard you recommended to us by other contractors, none of whom knew at the time that we already knew you. That makes us feel like your good reputation travels ahead of you.

We feel as though our house finally has been brought into the 21st century, and we consider our electrical work not only to be above code but better than most new construction.

K OK & Dr. J H

Oxford, PA



We found Tom O'Neill, New London Electric, eight years ago when we moved to our farm. He was recommended by Denney Lighting of Kennett Square; they are a lighting supply house. Since that time Tom has rewired my entire horse barn, including adding fans to each stall, and setting up the electrical for my Nelson automatic horse waterers.

We then began 3 years of renovation on our house. He has rewired the entire house, including five bathrooms and the kitchen. He has a keen sense of lighting design that makes use of every possible source of light. His technique for garden lighting is extremely creative and offers security at the same time. He also rewired our pool last year after it had been replastered.

His emergency response is also the best and most prompt.

We can't say enough about this excellent professional who is truly an asset to every homeowner, and a friend!

B and G H

Unionville, PA



Tom worked with us on our kitchen project. As we were getting started he spent about two hours with us, walking through the space, discussing how we would use the space, and where we would enter the room. As a result, the layout of lighting is wonderful, and the placement of switches in the room is perfect.

The quality of work done was excellent - any time Tom had questions about how we wanted to handle something, he discussed it with us to insure we were in agreement about what he was proposing. During our project Tom had to deal with creative wiring in a 50-year old house, so there were definitely challenges!

We are really enjoying our kitchen, and look forward to working with Tom again on another project.

L M & J H

Kennett Square, PA





 Residential & Commercial
 Licensed in PA and DE since 1993
 PA HIC#: PA049155

 Telephone: 610 869 7325

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